The decade isn’t over yet, but we’ve seen some remarkable advancements in the field of artificial intelligence. We’ve marveled at the invention of the first self-driving car in 1995. We’ve witnessed Deep Blue beat Garry Kasparov in 1997. Lastly and more recently we’ve had the chance to enjoy the company of Apple’s Siri, Google’s Assistant, […]
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The rapid growth in chatbot development has led to growth in the filing of patents. Some are from major companies, some from startups. Some represent major advances in the technology, while others might be easy targets for challenges. Many of them offer hints about the direction chatbots could take in the future. Some may have
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GitHub is home to many chatbot projects. The following are among the most popular, based on the number of watchers and stars. Botkit Botkit is a development kit from Howdy for creating and integrating bots. It’s based on Node.js and is available under the MIT open source license. Developers can use their choice of NLP
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Best Use Cases of Chatbots at Trade Fairs Customer Assistance- Attendees can get quick answers to some of the most frequently asked questions of trade fair events. Notifications- Chatbots can send out notifications for specific upcoming activities, like reminders of speaker times, or scheduling changes. Lead generation- Chatbots can gather information for businesses to use
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Chatbots in the banking industry are used in both customer-facing roles as well as for internal communication among employees in order to streamline operations while providing efficient customer service. Here are some of the advantages of chatbots in the banking industry. Related: Top Chatbot Business Use Cases You Might Not Know (Part 1) Personal Banking Chatbots
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Businesses are picking up huge gains in productivity through robotic process automation, or RPA. This doesn’t refer to machines doing physical labor; the “robots” in this case are software agents. Like the robots on the factory floor, they carry out tasks that otherwise would require dull, repetitive human efforts. RPA builds on existing GUI-based software.
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Manufacturers stand to gain from every technological advance they can use, and chatbots can provide them with significant advantages. The uses range from the supply chain to the manufacturing floor to order fulfillment. Supplies and inventory Parts and materials need to stay in supply without accumulating wasteful amounts before they’re needed. A chatbot-based query system
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The insurance industry may be known for web pages full of complicated jargon and headaches, but chatbots are changing this. They’re helping with everything from finding the right policy to settling claims, and have many additional advantages as well. Related: Top Chatbot Business Use Cases You Might Not Know (Part 1) Answering Frequently Asked Questions
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Team chat apps are the latest in a long line of technology that keeps coworkers connected. Platforms such as the popular Slack or Microsoft Teams allow management to create a place where communications between coworkers, their superiors, and the company as a whole can be streamlined. These applications tend to have a primary group chat
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The travel industry isn’t limited to hotels and airlines and neither are the potential roles for chatbots. Travelers have welcomed bots into multiple stages of their journeys, allowing them to find exactly what they’re looking for when they need it. Here are the most interesting ways chatbots are stepping up to make trips better. Saving
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