{"id":205506,"date":"2018-03-16T11:07:07","date_gmt":"2018-03-16T09:07:07","guid":{"rendered":"https:\/\/www.chatbotpack.com\/?p=205506"},"modified":"2019-03-11T13:32:14","modified_gmt":"2019-03-11T11:32:14","slug":"chatbot-suomeksi","status":"publish","type":"post","link":"http:\/\/www.chatbotpack.com\/fi\/chatbot-suomeksi\/","title":{"rendered":"Chatbot suomeksi?"},"content":{"rendered":"\r\n<p><script src=\"https:\/\/kworkme.cdn.vooplayer.com\/assets\/vooplayer.js\"><\/script><iframe class=\"video-player-container vooplayer\" style=\"max-width: 100%;\" src=\"\" name=\"vooplayerframe\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-playerid=\"MTA2MjY1\"> <\/iframe><\/p>\r\n\r\n<p>Haluatko tavoittaa asiakkaasi milloin tahansa, miss\u00e4 tahansa? Tarjota asiakaspalvelua ja myyntikohtaamisia asiakkaalle sopivaan aikaan, sopivilla v\u00e4ylill\u00e4, nopeasti ja kustannustehokkaasti?<\/p>\r\n<h2>Chatbot suomeksi on saatavilla<\/h2>\r\n<p><a href=\"\/tekoaly\">Teko\u00e4ly\u00e4<\/a> hy\u00f6dynt\u00e4v\u00e4t asiakaspalvelijat, chatbotit, ovat tulleet hoitamaan homman. <a href=\"https:\/\/www.chatbotpack.fi\/chattibotti\">Chattibotti<\/a> vastaa asiakkaiden toistuviin kysymyksiin, yh\u00e4 useammin hoitaen homman jopa suoraan ostotapahtumaan saakka. Live-asiakaspalvelijoiden resurssit s\u00e4\u00e4styv\u00e4t, kun samanlaisena toistuvat asiakaspalvelutilanteet hoidetaan chatbotin kautta nopeasti ja kustannustehokkaasti. Asiakkaan n\u00e4k\u00f6kulmasta chatbot-palvelu on reaaliaikaista keskustelua verkkosivustojen tekstink\u00e4ytt\u00f6liittym\u00e4n kautta, ja yh\u00e4 useammin my\u00f6s <a href=\"\/pikaviestimet\">pikaviestimen<\/a>, mobiilisovelluksen, Messengerin tai WhatsAppin kautta.<\/p>\r\n<p>T\u00e4ll\u00e4 hetkell\u00e4 chatbotit toimivat mainiosti esimerkiksi myynniss\u00e4, neuvonnassa ja asiakaspalvelussa. Parhaimmillaan botit auttavat ratkaisemaan asiakkaan yksinkertaisia ongelmia tehokkaasti ja nopeasti. Nopeutta ja helppok\u00e4ytt\u00f6isyytt\u00e4 botin k\u00e4ytt\u00e4j\u00e4 usein odottaakin. Botin kyky sopeutua muuttuviin asiakastilanteisiin on kuitenkin rajallinen &#8211; ihmist\u00e4 ei kone\u00e4ly viel\u00e4 korvaa. Botti voidaan kuitenkin rakentaa niin ett\u00e4 se ohjaa asiakkaan suoraan oikealle tilaussivustolle tai ihmiselle, joka loppupalvelee asiakkaan.<\/p>\r\n<p><a href=\"\/?p=205723\">Ideana chatbot on jo yli 50-vuotias<\/a>. Muutaman viime vuoden aikana bottien teknologinen kehitys on mahdollistanut laajemman k\u00e4ytt\u00f6\u00f6noton esimerkiksi <a href=\"\/?p=206765\">matkailun<\/a>, tai pankki- ja vakuutusalan asiakaspalvelukohtaamisissa.<\/p>\r\n<p>Suomenkielinen asiakaspalvelu ovat monille boteista viel\u00e4 haastavaa, mutta hienoja variaatioita on jo k\u00e4yt\u00f6ss\u00e4.\u00a0Valitsemalla suomea tukevan teknologian, kuten ChatbotPackin <a href=\"\/suomenkielinen-chatbot\">suomenkielisen chatbot-alustan<\/a>, p\u00e4\u00e4set helpommalla. Toisaalta voit sy\u00f6tt\u00e4\u00e4 my\u00f6s yleisimm\u00e4t sijamuodot manuaalisesti muihinkin j\u00e4rjestelmiin. Olemme pieni kielialue, ja varsinkin kielemme monet sijamuodot haastavat botin rakentajan. Suomalaisen botin rakentaminen kannattaa aloittaa hahmottamalla asiakaspalvelu- ja myyntitilanteiden keskusteluarkkitehtuuri, eli se millaisia keskustelupolkuja asiakas botin kanssa k\u00e4y.<\/p>\r\n<p>Asennettu chatbotti kannattaa reilusti tehd\u00e4 asiakkaalle n\u00e4kyv\u00e4ksi robottina, ihmiseksi sit\u00e4 ei kannata naamioida. Silti vuorovaikutussuhteet voidaan synnytt\u00e4\u00e4 johdonmukaisiksi ja inhimillisiksi. Kiinalainen tutkijaryhm\u00e4 on jo kehitt\u00e4nyt chatbot-ohjelmiston, joka tuottaa loogisten keskusteluvastausten lis\u00e4ksi tunteita kuten iloa ja surua. Niiden k\u00e4ytt\u00f6\u00f6nottoon mennee meill\u00e4 viel\u00e4 aikaa, mutta tunne\u00e4lyk\u00e4s robotti lienee jo kohta tavoitettavissa.<\/p>\r\n<p>Chatbot on upea, mutta yksinkertainen automaatioty\u00f6kalu monikanavaiseen asiakaspalveluun ja myyntiin. Se nappaa asiakkaan kiinni ja hyvin suunniteltuna botti my\u00f6s sitouttaa palveluun. Uusia k\u00e4ytt\u00f6kohteita ja sovelluksia syntyy bottipalvelijoillemme koko ajan. Parhaimmillaan ja tehokkaimmillaan teknologian ja k\u00e4ytt\u00f6kokemuksen kehitt\u00e4minen on yht\u00e4aikaista ja toinen toistaan tukevaa.<\/p>\r\n<p>Lis\u00e4tietoja chatbotista suomeksi saat &#8221;<a href=\"\/suomenkielinen-chatbot\">Suomenkielinen chatbot<\/a>&#8221; -artikkelistamme.<\/p>","protected":false},"excerpt":{"rendered":"<p>Haluatko tavoittaa asiakkaasi milloin tahansa, miss\u00e4 tahansa? Tarjota asiakaspalvelua ja myyntikohtaamisia asiakkaalle sopivaan aikaan, sopivilla v\u00e4ylill\u00e4, nopeasti ja kustannustehokkaasti? Chatbot suomeksi on saatavilla Teko\u00e4ly\u00e4 hy\u00f6dynt\u00e4v\u00e4t asiakaspalvelijat, chatbotit, ovat tulleet hoitamaan homman. Chattibotti vastaa asiakkaiden toistuviin kysymyksiin, yh\u00e4 useammin hoitaen homman jopa suoraan ostotapahtumaan saakka. Live-asiakaspalvelijoiden resurssit s\u00e4\u00e4styv\u00e4t, kun samanlaisena toistuvat asiakaspalvelutilanteet hoidetaan chatbotin kautta nopeasti [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":206321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[31],"tags":[1144],"class_list":["post-205506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogi","tag-suomeksi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot suomeksi? - ChatBot Pack<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chatbotpack.com\/fi\/chatbot-suomeksi\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot suomeksi? - ChatBot Pack\" \/>\n<meta property=\"og:description\" content=\"Haluatko tavoittaa asiakkaasi milloin tahansa, miss\u00e4 tahansa? 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Live-asiakaspalvelijoiden resurssit s\u00e4\u00e4styv\u00e4t, kun samanlaisena toistuvat asiakaspalvelutilanteet hoidetaan chatbotin kautta nopeasti [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chatbotpack.com\/fi\/chatbot-suomeksi\/\" \/>\n<meta property=\"og:site_name\" content=\"ChatBot Pack\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KworkMe\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-16T09:07:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-11T11:32:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.chatbotpack.com\/media\/chatbot-suomeksi.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1397\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Antti T\u00f6rr\u00f6nen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@chatbotpack\" \/>\n<meta name=\"twitter:site\" content=\"@chatbotpack\" \/>\n<meta name=\"twitter:label1\" content=\"Kirjoittanut\" \/>\n\t<meta name=\"twitter:data1\" content=\"Antti T\u00f6rr\u00f6nen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Arvioitu lukuaika\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuuttia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/\"},\"author\":{\"name\":\"Antti T\u00f6rr\u00f6nen\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#\\\/schema\\\/person\\\/8ce5e08fed6a982346f85fc6dd0f1ca2\"},\"headline\":\"Chatbot suomeksi?\",\"datePublished\":\"2018-03-16T09:07:07+00:00\",\"dateModified\":\"2019-03-11T11:32:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/\"},\"wordCount\":365,\"publisher\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.chatbotpack.com\\\/media\\\/chatbot-suomeksi.jpg\",\"keywords\":[\"suomeksi\"],\"articleSection\":[\"Blogi\"],\"inLanguage\":\"fi\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/\",\"url\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-suomeksi\\\/\",\"name\":\"Chatbot suomeksi? 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