{"id":212195,"date":"2020-11-07T14:49:05","date_gmt":"2020-11-07T12:49:05","guid":{"rendered":"https:\/\/www.chatbotpack.com\/?p=212195"},"modified":"2020-11-07T14:49:37","modified_gmt":"2020-11-07T12:49:37","slug":"chatbot-terminologian-esittely","status":"publish","type":"post","link":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/","title":{"rendered":"Chatbot-terminologian esittely"},"content":{"rendered":"<p><strong>Chatbot<\/strong> on ihmisille paluu perinteisiin kommunikaation muotoihin: <strong>teksti<\/strong> ja <strong>\u00e4\u00e4ni<\/strong>. N\u00e4m\u00e4 ovat keskusteluissa tyypillisesti k\u00e4ytett\u00e4vi\u00e4 viestint\u00e4v\u00e4yli\u00e4, joten voidaan puhua my\u00f6s <strong>keskustelevista k\u00e4ytt\u00f6liittymist\u00e4<\/strong> (engl. conversational user interface). Kyse on siis robotista, jolla voi l\u00e4hett\u00e4\u00e4 viestej\u00e4 ja joka vastaa niihin mielekk\u00e4\u00e4ll\u00e4 tavalla. Chatbotin synonyymin\u00e4 k\u00e4ytet\u00e4\u00e4n usein my\u00f6s sanaa <strong>botti<\/strong>. Botti voi my\u00f6s tarkoittaa muissa yhteyksiss\u00e4 jotain muuta.<\/p>\n<p><strong>Chatbot <\/strong>on k\u00e4ytt\u00e4j\u00e4n luonnollisella kielell\u00e4 kirjoittamaan viestiin vastaava ohjelmisto. Kyse on siis <strong>input\/output-j\u00e4rjestelm\u00e4st\u00e4<\/strong>, jossa j\u00e4rjestelm\u00e4lle l\u00e4hetet\u00e4\u00e4n viesti (input), joka muuttaa j\u00e4rjestelm\u00e4n sis\u00e4ist\u00e4 tilaa, ja vastaa k\u00e4ytt\u00e4j\u00e4lle (output). Sy\u00f6tteen ja vasteen lis\u00e4ksi chatbotilla on sis\u00e4inen tila, joka koostuu tyypillisesti sijainnista keskustelupolussa ja k\u00e4ytt\u00e4j\u00e4n antamista tiedoista (keskustelun sis\u00e4iset muuttajat).<\/p>\n<p>Hyvin suunniteltu sis\u00e4lt\u00f6, eli <strong>dialogi<\/strong> vaikuttaa keskustelevalta. Dialogi on ennakolta suunniteltu polku keskustelulle (<strong>keskustelupolku<\/strong>), jossa keskustelu haarautuu riippuen k\u00e4ytt\u00e4j\u00e4lt\u00e4 ker\u00e4tyiset\u00e4 tai muualta ker\u00e4tyist\u00e4 tiedoista. Dialogien suunnittelemisessa k\u00e4ytet\u00e4\u00e4n <strong>bottimuotoilua<\/strong>. Dialogien asiasis\u00e4lt\u00f6\u00e4 ja <strong>opetusdataa <\/strong>tekee <strong>bottikuiskaaja<\/strong>.<\/p>\n<p>Osaa chatboteista voidaan kuvata termill\u00e4 <strong>nappibotti.<\/strong> Se tarkoittaa chatbottia, jolle k\u00e4ytt\u00e4j\u00e4 voi vastata valitsemalla ennakkoon valituista vaihtoehdoista painamalla nappia. Joskus k\u00e4ytet\u00e4\u00e4n my\u00f6s termi\u00e4 \u201d<strong>s\u00e4\u00e4nt\u00f6pohjainen botti<\/strong>\u201d.<\/p>\n<p><strong>Keskusteleva teko\u00e4ly<\/strong>, eli <strong>AI-chatbot<\/strong>, on yksi chatbottien alak\u00e4site. Keskustelevuus on illuusio \u00e4lykkyydest\u00e4, eik\u00e4 nykyinen teknologia kykene aitoon ihmisen kaltaiseen keskusteluun. Keskustelevan teko\u00e4lyn perusperiaate on luokitella k\u00e4ytt\u00e4j\u00e4n tuleva viesti. Tyypillisesti luokittelu tehd\u00e4\u00e4n <strong>aikeen<\/strong>, eli intention, mukaan. Esimerkiksi k\u00e4ytt\u00e4j\u00e4n aie voi olla tehd\u00e4 soittaa, jolloin h\u00e4nelle tarjotaan puhelinnumeroa. Aikeet voidaan luokitella <strong>aiehierarkiaksi<\/strong>, jossa sisemmill\u00e4 tasoilla on tarkemmin tunnistettu aie, ja yl\u00e4tasoilla on aihepiiri. My\u00f6s <strong>konteksti <\/strong>voidaan joskus ymm\u00e4rt\u00e4\u00e4 aikeen yl\u00e4k\u00e4sitteeksi, toisaalta joskus konteksti tarkoittaa k\u00e4ytt\u00e4j\u00e4st\u00e4 ker\u00e4ttyj\u00e4 tietoja (muuttujia), eik\u00e4 kontekstille ole yksiselitteist\u00e4 m\u00e4\u00e4ritelm\u00e4\u00e4.<\/p>\n<p><strong>Teko\u00e4ly<\/strong> kannattanee ymm\u00e4rt\u00e4\u00e4 t\u00e4ss\u00e4 yhteydess\u00e4 lopputuloksen pohjalta: osaako botti vastata k\u00e4ytt\u00e4j\u00e4n viesteihin todellisessa tilanteessa. Ihmisille on tyypillist\u00e4, ett\u00e4 kirjoituksemme on ainutlaatuista ja t\u00e4sm\u00e4lleen samanlaisina toistuvat sanavalinnat ovat poikkeuksia. T\u00e4st\u00e4 n\u00e4k\u00f6kulmasta \u201dtoistuvia kysymyksi\u00e4\u201d ei ole olemassa, vaan k\u00e4ytt\u00e4j\u00e4t kysyv\u00e4t samaa asiaa eri tavoilla.<\/p>\n<p>Tyypillist\u00e4 keskustelevaa teko\u00e4ly\u00e4 opetetaan antamalla opetus- tai <strong>esimerkkilauseita<\/strong> (engl. utterance) k\u00e4ytt\u00e4j\u00e4n hypoteettisista viesteist\u00e4. Teko\u00e4lyn teht\u00e4v\u00e4 on oppia esimerkeist\u00e4, niin ettei kaikkia sanoja, lauserakenteita tai sanoja tarvitse opettaa. Kyse on t\u00e4ll\u00f6in <strong>koneoppivasta<\/strong> j\u00e4rjestelm\u00e4st\u00e4 ja <strong>ohjatusta oppimisesta<\/strong>. Toinen toteutustapa on hy\u00f6dynt\u00e4\u00e4 <strong>s\u00e4\u00e4nt\u00f6pohjaista teko\u00e4ly\u00e4<\/strong>, jolloin kuvataan esimerkiksi mit\u00e4 sanoja saa tai ei saa olla k\u00e4ytt\u00e4j\u00e4n viesteiss\u00e4 kussakin aikeessa. Tyypillist\u00e4 on, ett\u00e4 chatbotin teko\u00e4lyj\u00e4rjestelm\u00e4 ja <strong>tekstinymm\u00e4rryksen toteutustapa<\/strong> (NLP\/NLU pipeline) koostuu joukosta teht\u00e4vi\u00e4, joista osa on koneoppimiseksi luokiteltavia algoritmej\u00e4. Puhtaasti yksitt\u00e4iseen algoritmiin (esim. syv\u00e4oppivat neuroverkot) pohjautuvat chatbotit ovat harvinaisia, ja niidenkin tuloksia voitaneen parantaa esi- tai j\u00e4lkik\u00e4sittelyll\u00e4.<\/p>\n<p><strong>Palvelubotit<\/strong> tarkoittavat chatbotteja, jotka kykenev\u00e4t tekem\u00e4\u00e4n toimenpiteit\u00e4 kysymyksiin vastaamisen lis\u00e4ksi. Esimerkiksi palvelubotti voi tehd\u00e4 soittopyynn\u00f6n johonkin toiseen j\u00e4rjestelm\u00e4\u00e4n, tallentaa huoltopyynn\u00f6n tai vaikka tehd\u00e4 monipuolisen ostotapahtuman k\u00e4ytt\u00e4j\u00e4n puolesta. Palvelubotit vaativat <strong>taustaj\u00e4rjestelm\u00e4integraatioita<\/strong>, jotka useimmiten tehd\u00e4\u00e4\u00e4n k\u00e4sity\u00f6n\u00e4 tai <strong>integraatiohubin <\/strong>avustuksella.<\/p>\n<p><strong>Bottiverkosto,<\/strong> eli multibotit, ovat botin kyvykkyys siirt\u00e4\u00e4 keskustelu botilta toiselle. K\u00e4yt\u00e4nn\u00f6ss\u00e4 t\u00e4m\u00e4 voi n\u00e4ky\u00e4 niin, ett\u00e4 chatbot ehdottaa siirtymist\u00e4 toiseen bottiin, tai k\u00e4ytt\u00f6liittym\u00e4 siirtyy botista toiseen automaattisesti. K\u00e4ytt\u00e4j\u00e4 ei aina edes huomaa bottisiirron tapahtuneen.<\/p>\n<p>Nykyaikaisilla chatboteille voitaisiin k\u00e4ytt\u00e4\u00e4 nimityst\u00e4 <strong>hybridibotteja<\/strong>. Luokittelu nappi-, teko\u00e4ly-, ja palvelubotteihin voi olla hy\u00f6dyllinen osana bottimuotoilua. Kaupalliset toimijat k\u00e4ytt\u00e4v\u00e4t termej\u00e4 my\u00f6s korostaakseen omia vahvuuksiaan. Moderneista ratkaisuista l\u00f6ytyy kuitenkin l\u00e4hes aina kaikkien n\u00e4iden osia.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbot on ihmisille paluu perinteisiin kommunikaation muotoihin: teksti ja \u00e4\u00e4ni. N\u00e4m\u00e4 ovat keskusteluissa tyypillisesti k\u00e4ytett\u00e4vi\u00e4 viestint\u00e4v\u00e4yli\u00e4, joten voidaan puhua my\u00f6s keskustelevista k\u00e4ytt\u00f6liittymist\u00e4 (engl. conversational user interface). Kyse on siis robotista, jolla voi l\u00e4hett\u00e4\u00e4 viestej\u00e4 ja joka vastaa niihin mielekk\u00e4\u00e4ll\u00e4 tavalla. Chatbotin synonyymin\u00e4 k\u00e4ytet\u00e4\u00e4n usein my\u00f6s sanaa botti. Botti voi my\u00f6s tarkoittaa muissa yhteyksiss\u00e4 jotain muuta. [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":205684,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[109],"tags":[],"class_list":["post-212195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chat-experience"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot-terminologian esittely - ChatBot Pack<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot-terminologian esittely - ChatBot Pack\" \/>\n<meta property=\"og:description\" content=\"Chatbot on ihmisille paluu perinteisiin kommunikaation muotoihin: teksti ja \u00e4\u00e4ni. N\u00e4m\u00e4 ovat keskusteluissa tyypillisesti k\u00e4ytett\u00e4vi\u00e4 viestint\u00e4v\u00e4yli\u00e4, joten voidaan puhua my\u00f6s keskustelevista k\u00e4ytt\u00f6liittymist\u00e4 (engl. conversational user interface). Kyse on siis robotista, jolla voi l\u00e4hett\u00e4\u00e4 viestej\u00e4 ja joka vastaa niihin mielekk\u00e4\u00e4ll\u00e4 tavalla. Chatbotin synonyymin\u00e4 k\u00e4ytet\u00e4\u00e4n usein my\u00f6s sanaa botti. Botti voi my\u00f6s tarkoittaa muissa yhteyksiss\u00e4 jotain muuta. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/\" \/>\n<meta property=\"og:site_name\" content=\"ChatBot Pack\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KworkMe\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-07T12:49:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-07T12:49:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1260\" \/>\n\t<meta property=\"og:image:height\" content=\"214\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Antti T\u00f6rr\u00f6nen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@chatbotpack\" \/>\n<meta name=\"twitter:site\" content=\"@chatbotpack\" \/>\n<meta name=\"twitter:label1\" content=\"Kirjoittanut\" \/>\n\t<meta name=\"twitter:data1\" content=\"Antti T\u00f6rr\u00f6nen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Arvioitu lukuaika\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuuttia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/\"},\"author\":{\"name\":\"Antti T\u00f6rr\u00f6nen\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#\\\/schema\\\/person\\\/14610b8f71026c9894e8efdecb529f72\"},\"headline\":\"Chatbot-terminologian esittely\",\"datePublished\":\"2020-11-07T12:49:05+00:00\",\"dateModified\":\"2020-11-07T12:49:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/\"},\"wordCount\":631,\"publisher\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.chatbotpack.com\\\/media\\\/image16x9-e1523740892130.png\",\"articleSection\":[\"Chat Experience\"],\"inLanguage\":\"fi\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/\",\"url\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/\",\"name\":\"Chatbot-terminologian esittely - ChatBot Pack\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.chatbotpack.com\\\/media\\\/image16x9-e1523740892130.png\",\"datePublished\":\"2020-11-07T12:49:05+00:00\",\"dateModified\":\"2020-11-07T12:49:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#breadcrumb\"},\"inLanguage\":\"fi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.chatbotpack.com\\\/media\\\/image16x9-e1523740892130.png\",\"contentUrl\":\"https:\\\/\\\/www.chatbotpack.com\\\/media\\\/image16x9-e1523740892130.png\",\"width\":1260,\"height\":214},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/chatbot-terminologian-esittely\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.chatbotpack.fi\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Chatbot-terminologian esittely\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#website\",\"url\":\"https:\\\/\\\/www.chatbotpack.fi\\\/\",\"name\":\"ChatBot Pack\",\"description\":\"Inspiring chat experiences\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.chatbotpack.fi\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fi\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#organization\",\"name\":\"ChatbotPack\",\"url\":\"https:\\\/\\\/www.chatbotpack.fi\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.chatbotpack.se\\\/media\\\/cropped-chatbotpack-w200-1.png\",\"contentUrl\":\"https:\\\/\\\/www.chatbotpack.se\\\/media\\\/cropped-chatbotpack-w200-1.png\",\"width\":200,\"height\":67,\"caption\":\"ChatbotPack\"},\"image\":{\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/KworkMe\\\/\",\"https:\\\/\\\/x.com\\\/chatbotpack\",\"https:\\\/\\\/www.instagram.com\\\/kworkme\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/chatbot-pack\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCJ3R6qs74KHZ48JPEIhHdxg\\\/videos\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.chatbotpack.fi\\\/#\\\/schema\\\/person\\\/14610b8f71026c9894e8efdecb529f72\",\"name\":\"Antti T\u00f6rr\u00f6nen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g\",\"caption\":\"Antti T\u00f6rr\u00f6nen\"},\"sameAs\":[\"https:\\\/\\\/www.anttitorronen.fi\\\/\"],\"url\":\"https:\\\/\\\/www.chatbotpack.com\\\/fi\\\/author\\\/antti-torronen\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Chatbot-terminologian esittely - ChatBot Pack","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/","og_locale":"fi_FI","og_type":"article","og_title":"Chatbot-terminologian esittely - ChatBot Pack","og_description":"Chatbot on ihmisille paluu perinteisiin kommunikaation muotoihin: teksti ja \u00e4\u00e4ni. N\u00e4m\u00e4 ovat keskusteluissa tyypillisesti k\u00e4ytett\u00e4vi\u00e4 viestint\u00e4v\u00e4yli\u00e4, joten voidaan puhua my\u00f6s keskustelevista k\u00e4ytt\u00f6liittymist\u00e4 (engl. conversational user interface). Kyse on siis robotista, jolla voi l\u00e4hett\u00e4\u00e4 viestej\u00e4 ja joka vastaa niihin mielekk\u00e4\u00e4ll\u00e4 tavalla. Chatbotin synonyymin\u00e4 k\u00e4ytet\u00e4\u00e4n usein my\u00f6s sanaa botti. Botti voi my\u00f6s tarkoittaa muissa yhteyksiss\u00e4 jotain muuta. [&hellip;]","og_url":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/","og_site_name":"ChatBot Pack","article_publisher":"https:\/\/www.facebook.com\/KworkMe\/","article_published_time":"2020-11-07T12:49:05+00:00","article_modified_time":"2020-11-07T12:49:37+00:00","og_image":[{"width":1260,"height":214,"url":"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png","type":"image\/png"}],"author":"Antti T\u00f6rr\u00f6nen","twitter_card":"summary_large_image","twitter_creator":"@chatbotpack","twitter_site":"@chatbotpack","twitter_misc":{"Kirjoittanut":"Antti T\u00f6rr\u00f6nen","Arvioitu lukuaika":"3 minuuttia"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#article","isPartOf":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/"},"author":{"name":"Antti T\u00f6rr\u00f6nen","@id":"https:\/\/www.chatbotpack.fi\/#\/schema\/person\/14610b8f71026c9894e8efdecb529f72"},"headline":"Chatbot-terminologian esittely","datePublished":"2020-11-07T12:49:05+00:00","dateModified":"2020-11-07T12:49:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/"},"wordCount":631,"publisher":{"@id":"https:\/\/www.chatbotpack.fi\/#organization"},"image":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#primaryimage"},"thumbnailUrl":"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png","articleSection":["Chat Experience"],"inLanguage":"fi"},{"@type":"WebPage","@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/","url":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/","name":"Chatbot-terminologian esittely - ChatBot Pack","isPartOf":{"@id":"https:\/\/www.chatbotpack.fi\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#primaryimage"},"image":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#primaryimage"},"thumbnailUrl":"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png","datePublished":"2020-11-07T12:49:05+00:00","dateModified":"2020-11-07T12:49:37+00:00","breadcrumb":{"@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#breadcrumb"},"inLanguage":"fi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/"]}]},{"@type":"ImageObject","inLanguage":"fi","@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#primaryimage","url":"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png","contentUrl":"https:\/\/www.chatbotpack.com\/media\/image16x9-e1523740892130.png","width":1260,"height":214},{"@type":"BreadcrumbList","@id":"https:\/\/www.chatbotpack.com\/fi\/chatbot-terminologian-esittely\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.chatbotpack.fi\/"},{"@type":"ListItem","position":2,"name":"Chatbot-terminologian esittely"}]},{"@type":"WebSite","@id":"https:\/\/www.chatbotpack.fi\/#website","url":"https:\/\/www.chatbotpack.fi\/","name":"ChatBot Pack","description":"Inspiring chat experiences","publisher":{"@id":"https:\/\/www.chatbotpack.fi\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.chatbotpack.fi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fi"},{"@type":"Organization","@id":"https:\/\/www.chatbotpack.fi\/#organization","name":"ChatbotPack","url":"https:\/\/www.chatbotpack.fi\/","logo":{"@type":"ImageObject","inLanguage":"fi","@id":"https:\/\/www.chatbotpack.fi\/#\/schema\/logo\/image\/","url":"https:\/\/www.chatbotpack.se\/media\/cropped-chatbotpack-w200-1.png","contentUrl":"https:\/\/www.chatbotpack.se\/media\/cropped-chatbotpack-w200-1.png","width":200,"height":67,"caption":"ChatbotPack"},"image":{"@id":"https:\/\/www.chatbotpack.fi\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/KworkMe\/","https:\/\/x.com\/chatbotpack","https:\/\/www.instagram.com\/kworkme\/","https:\/\/www.linkedin.com\/company\/chatbot-pack","https:\/\/www.youtube.com\/channel\/UCJ3R6qs74KHZ48JPEIhHdxg\/videos"]},{"@type":"Person","@id":"https:\/\/www.chatbotpack.fi\/#\/schema\/person\/14610b8f71026c9894e8efdecb529f72","name":"Antti T\u00f6rr\u00f6nen","image":{"@type":"ImageObject","inLanguage":"fi","@id":"https:\/\/secure.gravatar.com\/avatar\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5a329281bc9d6a556f88c0c58300f477b0162ba108f72272b6cd8092dc6d44e9?s=96&d=blank&r=g","caption":"Antti T\u00f6rr\u00f6nen"},"sameAs":["https:\/\/www.anttitorronen.fi\/"],"url":"https:\/\/www.chatbotpack.com\/fi\/author\/antti-torronen\/"}]}},"_links":{"self":[{"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/posts\/212195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/comments?post=212195"}],"version-history":[{"count":2,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/posts\/212195\/revisions"}],"predecessor-version":[{"id":212199,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/posts\/212195\/revisions\/212199"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/media\/205684"}],"wp:attachment":[{"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/media?parent=212195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/categories?post=212195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chatbotpack.com\/fi\/wp-json\/wp\/v2\/tags?post=212195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}