{"id":326,"date":"2017-08-12T00:57:18","date_gmt":"2017-08-11T21:57:18","guid":{"rendered":"https:\/\/www.chatbotpack.com\/?p=326"},"modified":"2018-12-15T23:43:11","modified_gmt":"2018-12-15T21:43:11","slug":"chatbot-ymmartaa-kielia-ja-on-persoonallinen","status":"publish","type":"post","link":"https:\/\/www.chatbotpack.com\/fi\/chatbot-ymmartaa-kielia-ja-on-persoonallinen\/","title":{"rendered":"Chatbot ymm\u00e4rt\u00e4\u00e4 kieli\u00e4 ja on persoonallinen"},"content":{"rendered":"<p>Chatbot voidaan toteuttaa ensin esim. suomenkielisen\u00e4, ja siihen voidaan rakentaa valmiiksi useiden kielien tuki. Alkuvaiheessa botti vastaa aina suomeksi, mutta pystyy jo nyt ymm\u00e4rt\u00e4m\u00e4\u00e4n muitakin kieli\u00e4 riitt\u00e4v\u00e4sti. Kielellist\u00e4 ymm\u00e4rt\u00e4mist\u00e4 helpottaa, ett\u00e4 ohjelma tekee tarkentavia kysymyksi\u00e4 tarvittaessa.<br \/>\nEr\u00e4\u00e4ss\u00e4 pilotissa ohjelma koostui kolmesta kielikomponentista: toiminnallinen moduuli, kysymys- ja persoonallisuusmoduuli.<\/p>\n<p>Toiminnallinen moduuli huolehtii palvelutapahtumista. Teko\u00e4ly pyrkii tunnistamaan k\u00e4ytt\u00e4j\u00e4n tavoitteen riitt\u00e4v\u00e4ll\u00e4 luottamusv\u00e4lill\u00e4. T\u00e4lle moduulille erityisen t\u00e4rke\u00e4\u00e4 on t\u00e4sm\u00e4llinen ymm\u00e4rrys, joten tavoitteen tunnistamisen j\u00e4lkeen dialogit suunniteltiin ohjatuiksi. K\u00e4ytt\u00e4jilt\u00e4 siis kysyt\u00e4\u00e4n ja varmistetaan kaikki tapahtumalle olennaiset seikat.<\/p>\n<p>Kysymysmoduuli huolehtii asiakaspalvelukysymyksiin vastaamisesta. T\u00e4m\u00e4n moduulin teht\u00e4v\u00e4n\u00e4 on l\u00f6yt\u00e4\u00e4 avainsanojen avulla oikea kysymys-vastauspari.<\/p>\n<p>Persoonallisuus lis\u00e4ttiin Kworkin aikaisempien havaintojen perusteella. K\u00e4ytt\u00e4j\u00e4t usein haluavat kysy\u00e4 botilta miten menee, kuka olet tai mik\u00e4 on el\u00e4m\u00e4n tarkoitus. My\u00f6s kiroiluun ja ep\u00e4asiattomuuksiin vastaaminen hoidettiin persoonallisuusmoduulilla.<\/p>\n<p>Jatkossa chatbotiin voidaan lis\u00e4t\u00e4 \u00e4\u00e4nituki, ja k\u00e4ytt\u00e4j\u00e4 voi puhua komentonsa. Jatkossa botti voi my\u00f6s sis\u00e4isess\u00e4 k\u00e4yt\u00f6ss\u00e4 antaa vastauksensa \u00e4\u00e4neen, ja joissain tapauksissa my\u00f6s asiakask\u00e4yt\u00f6ss\u00e4. Suurin haaste on nykyisten \u00e4\u00e4nigeneraattorien ep\u00e4miellytt\u00e4v\u00e4 \u00e4\u00e4nenlaatu \u2013 mutta yhdistelem\u00e4ll\u00e4 nauhoitteita voidaan luoda samanlainen kokemus kuin juna-asemien kuulutuksissa nyky\u00e4\u00e4n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbot voidaan toteuttaa ensin esim. suomenkielisen\u00e4, ja siihen voidaan rakentaa valmiiksi useiden kielien tuki. Alkuvaiheessa botti vastaa aina suomeksi, mutta pystyy jo nyt ymm\u00e4rt\u00e4m\u00e4\u00e4n muitakin kieli\u00e4 riitt\u00e4v\u00e4sti. Kielellist\u00e4 ymm\u00e4rt\u00e4mist\u00e4 helpottaa, ett\u00e4 ohjelma tekee tarkentavia kysymyksi\u00e4 tarvittaessa. Er\u00e4\u00e4ss\u00e4 pilotissa ohjelma koostui kolmesta kielikomponentista: toiminnallinen moduuli, kysymys- ja persoonallisuusmoduuli. Toiminnallinen moduuli huolehtii palvelutapahtumista. Teko\u00e4ly pyrkii tunnistamaan k\u00e4ytt\u00e4j\u00e4n [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":206325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[31],"tags":[1144],"class_list":["post-326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogi","tag-suomeksi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot ymm\u00e4rt\u00e4\u00e4 kieli\u00e4 ja on persoonallinen - ChatBot Pack<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chatbotpack.com\/fi\/chatbot-ymmartaa-kielia-ja-on-persoonallinen\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot ymm\u00e4rt\u00e4\u00e4 kieli\u00e4 ja on persoonallinen - ChatBot Pack\" \/>\n<meta property=\"og:description\" content=\"Chatbot voidaan toteuttaa ensin esim. suomenkielisen\u00e4, ja siihen voidaan rakentaa valmiiksi useiden kielien tuki. 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