{"id":209723,"date":"2018-11-11T03:08:07","date_gmt":"2018-11-11T01:08:07","guid":{"rendered":"https:\/\/www.chatbotpack.com\/?p=209723"},"modified":"2019-07-22T11:28:14","modified_gmt":"2019-07-22T08:28:14","slug":"chatbots-for-hr","status":"publish","type":"post","link":"https:\/\/www.chatbotpack.com\/sv\/chatbots-for-hr\/","title":{"rendered":"Chatbots for HR"},"content":{"rendered":"<p>HR departments can use <a href=\"https:\/\/www.chatbotpack.com\/a-history-of-chatbots\/\">chatbots<\/a> to answer common employee questions, freeing HR personnel to address the tougher questions faster. This field is easier than many for a chatbot to handle, because the audience is a known one and the kind of information they are looking for is well-delimited. Company policies, holiday schedules, job openings, and information about facilities account for a large portion of the questions an HR bot can expect.<\/p>\n<p>There are two audiences for HR chatbots: employees and applicants. They have significantly different needs. A bot will need to find out early which type of user it is dealing with and then use the appropriate set of responses.<\/p>\n<p>Chatbots provide several benefits to employees.<\/p>\n<p><strong>Better responses to questions: <\/strong>HR personnel have to look up the answers to questions. A chatbot has the information in its knowledge base and can respond without a delay. It can handle waves of questions without being overwhelmed.<\/p>\n<p><strong>24-hour availability: <\/strong>When the day starts with a major storm, employees will ask in large numbers about whether they should come in. Telephone calls will result in busy signals for most. A chatbot is available day and night. It can handle a surge in questions without falling behind.<\/p>\n<p><strong>Linguistic versatility:<\/strong> Multilingual capabilities benefit employees and applicants whose preferred language isn&#8217;t the one usually spoken at the company. Finding an HR person who knows the language will result in delays. A chatbot can be set up to handle the most widely used languages in its employee base.<\/p>\n<p><strong>Help in filling forms: <\/strong>Filling out forms is tedious. A chatbot can turn them into question-and-answer sessions, giving users immediate feedback if their responses need clarification. This is more user-friendly than completing a form and then being told that one field is in error.<\/p>\n<p><strong>Individualized information:<\/strong> Chatbots can answer employees&#8217; questions about their status, such as available vacation days and retirement contributions. Implementing this capability requires high-quality authentication and security to protect employee confidentiality. Providing personal information is an advanced capability which not all bots need to support.<\/p>\n<p><strong>Related<\/strong>: <a href=\"https:\/\/www.chatbotpack.com\/chatbots-industries\">Chatbot Use Cases in Industries<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HR departments can use chatbots to answer common employee questions, freeing HR personnel to address the tougher questions faster. This field is easier than many for a chatbot to handle, because the audience is a known one and the kind of information they are looking for is well-delimited. Company policies, holiday schedules, job openings, and [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":209725,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[115],"tags":[],"class_list":["post-209723","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbots-in-industry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbots for HR - ChatBot Pack<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chatbotpack.com\/chatbots-for-hr\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbots for HR - ChatBot Pack\" \/>\n<meta property=\"og:description\" content=\"HR departments can use chatbots to answer common employee questions, freeing HR personnel to address the tougher questions faster. 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