Antti Törrönen

Lead Generation with Chatbots

Chatbots have proven to be a golden source for lead generation and qualification. How to get users for a lead gen chatbot? There are a few things you can do to tweak your chatbots so that they increase lead generation. Engage with Each Visitor Just like a good bartender knows that engaging with their customers

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Chatbots for HR

HR departments can use chatbots to answer common employee questions, freeing HR personnel to address the tougher questions faster. This field is easier than many for a chatbot to handle, because the audience is a known one and the kind of information they are looking for is well-delimited. Company policies, holiday schedules, job openings, and

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10 Key Principles for Designing Effective Conversational Interfaces

From punch cards to command lines to graphical user interfaces (GUIs), the way people communicate with computers has evolved over the last half century. In those historic eras users were required to communicate on the computer’s terms, entering inputs that were carefully crafted to stay within parameters the machine could understand. But now, with the

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Introduction to Discord bots

The rise of online chat rooms has, in recent years, seen an explosion in the number of intelligent chatbots that can offer a range of services. They are an example of conversational design that offers a human-like interaction through computer text. Discord bots can do many things to create an enhanced human experience, including collecting

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Do you really need an AI chatbot? Button vs AI-driven chatbots

Some chatbots let users enter natural-language questions. Others only let them enter predefined choices using buttons or menu items. Both approaches have advantages in the right situation. The advantages of buttons Button-based chatbots are far simpler to program, so they cost less and don’t take as much time to set up. No artificial intelligence is

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Fun with Markov Chain Chatbots

Markov chains provide an easy way to generate plausible-sounding nonsense in a chatbot. They aren’t particularly useful for serious purposes, but they can be used for an entertainment bot or to lighten the conversation with occasional silliness. What is a Markov chain? A Markov chain is a statistical process built on a state machine. In

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