Chatbots are more versatile than you may think. After all, it is just an interface technology. Chat, speech and messaging interfaces are very flexible.

We’ve gathered different kinds of popular use cases in varying industries. Check them out to see what are the most popular use cases in your industry!

 

 

Better public services with chatbots

Many services which government call centers now handle could benefit from chatbot support. Some of these areas are: General information. Queries about locations, hours, and deadlines make up a large portion of call center activity. Chatbots can provide this type of information without making people wait. The users retain the text of the response for

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What is Facebook Messenger Advertising?

Facebook Messenger advertising provides content marketers the opportunity to engage audiences within the messenger app. Messenger ads are created through the ads manager platform and can utilize the same creative as other ads running throughout Facebook and Instagram. When is Facebook Messenger Advertising Suitable? Like all marketing strategies, Facebook Messenger ads best serve a specific

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patented stamp on papers

Recent and Upcoming Patents in the Chatbot Industry

The rapid growth in chatbot development has led to growth in the filing of patents. Some are from major companies, some from startups. Some represent major advances in the technology, while others might be easy targets for challenges. Many of them offer hints about the direction chatbots could take in the future. Some may have

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Chatbot Use Cases in Banking

Chatbots in the banking industry are used in both customer-facing roles as well as for internal communication among employees in order to streamline operations while providing efficient customer service. Here are some of the advantages of chatbots in the banking industry Personal Banking Chatbots are becoming more of a staple within this realm, in order to

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Giant robot holding a businessman with a telescope, helping him to look further ahead, RPA Robotic process automation concept

Robotic Process Automation: What’s It All About?

Businesses are picking up huge gains in productivity through robotic process automation, or RPA. This doesn’t refer to machines doing physical labor; the “robots” in this case are software agents. Like the robots on the factory floor, they carry out tasks that otherwise would require dull, repetitive human efforts. RPA builds on existing GUI-based software.

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Chatbots in Manufacturing Industries

Manufacturers stand to gain from every technological advance they can use, and chatbots can provide them with significant advantages. The uses range from the supply chain to the manufacturing floor to order fulfillment. Supplies and inventory Parts and materials need to stay in supply without accumulating wasteful amounts before they’re needed. A chatbot-based query system

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Chatbots in the Insurance Industry

The insurance industry may be known for web pages full of complicated jargon and headaches, but chat bots are changing this. They’re helping with everything from finding the right policy to settling claims, and have many additional advantages as well. Answering Frequently Asked Questions Even though many sites include an FAQ page for their policies,

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5 Ways Chatbots are Guiding Travelers: Chatbots in Travel Industry

The travel industry isn’t limited to hotels and airlines and neither are the potential roles for chatbots. Travelers have welcomed bots into multiple stages of their journeys, allowing them to find exactly what they’re looking for when they need it. Here are the most interesting ways chatbots are stepping up to make trips better. Saving

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woman using smart phone in autonomous car. self driving vehicle. autopilot. automotive technology.

An Overview of the State of Robotics

As science fiction writers first conceived robots, they were humanoid machines that performed services in response to spoken directions. This is the idea of R.U.R. by Čapek (which introduced the word “robot” to the world), as well as Isaac Asimov’s I, Robot stories. What we now call robots have gone in quite a different direction.

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Chatbots for Brick & Mortar Retailers: Chatbots in Retail

The first contact customers have with brick-and-mortar businesses is often their online presence. A good website is an obvious necessity, but a chatbot is a valuable addition. Many people use their smartphones while inside the store to get information. Using a chatbot is faster than flagging down a sales representative, and it’s always available. Browsing

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schoolkids using chatbots for education

Chatbots In Education

Students everywhere carry their mobile phone with them. It contains everything they need and is their connection to the world, but the ‘phone’ aspect of the device is fading away. Instead of making calls, many individuals would rather use instant messaging apps. This trend started a with the popularity of SMS and has only surged

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More about chatbots

Chatbots in the gaming industry

The gaming industry has been booming for a while already, and we are now seeing an increase in casual gaming across a variety of media and different platforms. The industry has reached massive revenues of $108.4 billion in 2017, with mobile games as its most significant sector, generating $59.2bn. The quality of games has obviously

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Chatbot use cases in industries

Chatbots are more versatile than you may think. After all, it is just an interface technology. Chat, speech and messaging interfaces are very flexible. We’ve gathered different kinds of popular use cases in varying industries. Check them out to see what are the most popular use cases in your industry!

Read More »

Better public services with chatbots

Many services which government call centers now handle could benefit from chatbot support. Some of these areas are: General information. Queries about locations, hours, and deadlines make up a large portion of call center activity. Chatbots can provide this type of information without making people wait. The users retain the text of the response for

Read More »

How Chatbots Will Improve The Customer Experience

How will AI (artificial intelligence) chatbot be the solution for the modern day customer service? Satisfying the customer expectations has always been a hot-button issue for companies to tangle with throughout all industries. Nowadays people are getting more and more accustomed to interacting through social media, mobile apps and email. Therefore, the demand for better

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