Chatbots are ready to deliver a major impact in Africa. Several economic factors work in their favor, and businesses and nonprofit organizations are already showing what they can accomplish. The next few years should see significant growth in use. Favorable economic factors Since 2016 Africa’s economy has been growing at a healthy pace. The World …
”Today’s consumers are more enlightened and empowered than ever. And they are placing ever-greater demands on their retailers to either ”get it right” or lose their business.” – Kali Klena, IBM Global Retail Lead Today’s savvy consumers contrast sharply from yesterday’s shoppers. They are confident, industrious, and technologically astute, and expect businesses to exhibit …
How Changes in Consumer Behavior in the 2010s Has Shaped the Business World Lue lisää »
People often talk about artificial intelligence as if it were all one thing. It’s more accurate to think of AI as a collection of approaches to problems. An AI system usually combines several approaches, doing whatever produces the best results. Breaking down the The problem domain The design of a piece of software needs to …
Turing Test Are you familiar with the Turing Test? For the uninitiated, the Turing Test was developed by Alan Turing, the original computer nerd, in 1950. The idea is simple: for a machine to pass the Turing Test, it must exhibit intelligent behavior indistinguishable from that of a human being. The test is usually conceptualized …
Chatbots offer an opportunity to reach international audiences. The more languages one supports, the more customers it can reach. The variety of human languages makes this a challenge. If you’re reading this article, you’re presumably familiar with English and perhaps with some other European languages. Translating even between them can be difficult. When we consider …
The marketing world is abuzz with a new major debate, a split in techniques that will significantly differentiate companies that follow one path or another. Chatbot or App? In the modern world of reaching out to your customers through every available platform, this can seem like a crazy question at first. Of course, you want …
Should Your Brand Build a Chatbot Instead of an App? Lue lisää »
Chatbots are drawing more attention in the businesses world. Business Insider predicts that about 80% of businesses will switch from traditional customer support channels to Chatbot by the end of 2020. So, being an early adopter of this advanced AI technology would give you a major advantage over your competitors. 1. What Is Chatbot? A …
