Top Chatbot Business Use Cases You Might Not Know (Part 2)

Our first installment of carefully selected chatbot business use cases has shown you how AI bots are transforming 12 large-scale core industries of the world, including E-commerce, public transportation, education, airlines, and so on. In this second part, we continue coming up with other 11 chatbot business use cases that deal with more personal aspects …

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Top Chatbot Business Use Cases You Might Not Know (Part 1)

Although the term “Chatbot” is still a buzz word to many people, this revolutionary technology has already been considered “the next big thing” due to massive benefits it can bring to companies across various industries. In this article, we will discuss several chatbot use cases to solidify our claim that businesses should embrace chatbots. 1. …

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Chatbots: a better customer experience

Chat-driven programs, used through instant messengers, called chatbots, are a viable solution to enhance the whole business. Chatbots automate customer service through artificial intelligence, leaving the company more time to concentrate on other key business areas. Significant benefits of the method are multiple-languages and good user experiences. There is a lot of good feedback from …

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