1) Qualify Leads with Multiple-Choice Questions Chatbots are fantastic at qualifying leads because they greet website visitors with a friendly question. The best way to qualify leads with a chatbot is to as an open-ended question like “Hello! Can the McLawyer & Attornister team do for you today?”. Then give your leads some reasonable options …
Real estate agents can expand their client base with the help of chatbots. They don’t replace personal communication with active clients and buyers, but they’re valuable in bringing in prospects. They’re most useful at the top of the sales funnel, where people are shopping around but may not be ready for a commitment. Chatbot Uses …
Chatbots are used in various industries nowadays but for tourism, they help people book their travel and hotel rooms. Some even suggest destinations to match travelers’ wishes. Expedia Expedia for Facebook Messenger lets tourists describe their hotel needs, asks questions for clarification, and offers a selection of suitable hotels. Kayak Kayak for Slack is a …
HR departments can use chatbots to answer common employee questions, freeing HR personnel to address the tougher questions faster. This field is easier than many for a chatbot to handle, because the audience is a known one and the kind of information they are looking for is well-delimited. Company policies, holiday schedules, job openings, and …
Many services which government call centers now handle could benefit from chatbot support. Some of these areas are: General information. Queries about locations, hours, and deadlines make up a large portion of call center activity. Chatbots can provide this type of information without making people wait. The users retain the text of the response for …
Have you ever received a random call one day about a product you looked at a few weeks ago? You try to recall the time you checked out the product and remember leaving your contact details on the website. Or perhaps a time when you received a call from a company that you’ve been referred …
What Is the Process of Effective Lead Generation and How to Use Chatbots to gain Leads? Read More »
Chatbots can revolutionize the way restaurants do business in many ways. Here are ways restaurants can benefit from chatbots: Making reservations With chatbots, customers can make reservations easily through their phones without having to make a call to the restaurant of filling unnecessary papers. Taking orders The chatbots are efficient in service. The customer only …
The rapid growth in chatbot development has led to growth in the filing of patents. Some are from major companies, some from startups. Some represent major advances in the technology, while others might be easy targets for challenges. Many of them offer hints about the direction chatbots could take in the future. Some may have …
Recent and Upcoming Patents in the Chatbot Industry Read More »
Chatbots in the banking industry are used in both customer-facing roles as well as for internal communication among employees in order to streamline operations while providing efficient customer service. Here are some of the advantages of chatbots in the banking industry. Related: Top Chatbot Business Use Cases You Might Not Know (Part 1) Personal Banking Chatbots …
Manufacturers stand to gain from every technological advance they can use, and chatbots can provide them with significant advantages. The uses range from the supply chain to the manufacturing floor to order fulfillment. Supplies and inventory Parts and materials need to stay in supply without accumulating wasteful amounts before they’re needed. A chatbot-based query system …
