The first contact customers have with brick-and-mortar businesses is often their online presence. A good website is an obvious necessity, but a chatbot is a valuable addition. Many people use their smartphones while inside the store to get information. Using a chatbot is faster than flagging down a sales representative, and it’s always available. Related: …
Chatbots for Brick & Mortar Retailers: Chatbots in Retail Read More »
Airlines have a long history of less than stellar customer service, but chatbots are promising to change that narrative. The introduction of AI-powered bots are allowing airlines to connect with customers more directly, leading to streamlined processes and quicker response times. Related: 5 Ways Chatbots are Guiding Travelers: Chatbots in Travel Industry Chatbots for searching …
How Chatbots are Giving the Airline Industry an Upgrade: Chatbots in Airlines Industry Read More »
The marketing world is abuzz with a new major debate, a split in techniques that will significantly differentiate companies that follow one path or another. Chatbot or App? In the modern world of reaching out to your customers through every available platform, this can seem like a crazy question at first. Of course, you want …
Should Your Brand Build a Chatbot Instead of an App? Read More »
In Asia, homegrown messaging apps dominate local markets despite pressure from giants like Facebook. If you’re looking for potential digital markets to penetrate, the Asia Pacific region should be on top of your concern. Connectivity throughout the region is growing at an incredible rate, and there’s still plenty of room for further growth. In fact, …
Our first installment of carefully selected chatbot business use cases has shown you how AI bots are transforming 12 large-scale core industries of the world, including E-commerce, public transportation, education, airlines, and so on. In this second part, we continue coming up with other 11 chatbot business use cases that deal with more personal aspects …
Top Chatbot Business Use Cases You Might Not Know (Part 2) Read More »
Although the term “Chatbot” is still a buzz word to many people, this revolutionary technology has already been considered “the next big thing” due to massive benefits it can bring to companies across various industries. In this article, we will discuss several chatbot use cases to solidify our claim that businesses should embrace chatbots. 1. …
Top Chatbot Business Use Cases You Might Not Know (Part 1) Read More »
Chatbots are drawing more attention in the businesses world. Business Insider predicts that about 80% of businesses will switch from traditional customer support channels to Chatbot by the end of 2020. So, being an early adopter of this advanced AI technology would give you a major advantage over your competitors. 1. What Is Chatbot? A …
Chat-driven programs, used through instant messengers, called chatbots, are a viable solution to enhance the whole business. Chatbots automate customer service through artificial intelligence, leaving the company more time to concentrate on other key business areas. Significant benefits of the method are multiple-languages and good user experiences. There is a lot of good feedback from …
