artificial intelligence

Turing test in science fiction

The decade isn’t over yet, but we’ve seen some remarkable advancements in the field of artificial intelligence. We’ve marveled at the invention of the first self-driving car in 1995. We’ve witnessed Deep Blue beat Garry Kasparov in 1997. Lastly and more recently we’ve had the chance to enjoy the company of Apple’s Siri, Google’s Assistant, …

Turing test in science fiction Read More »

patented stamp on papers

Recent and Upcoming Patents in the Chatbot Industry

The rapid growth in chatbot development has led to growth in the filing of patents. Some are from major companies, some from startups. Some represent major advances in the technology, while others might be easy targets for challenges. Many of them offer hints about the direction chatbots could take in the future. Some may have …

Recent and Upcoming Patents in the Chatbot Industry Read More »

woman using smart phone in autonomous car. self driving vehicle. autopilot. automotive technology.

An Overview of the State of Robotics

As science fiction writers first conceived robots, they were humanoid machines that performed services in response to spoken directions. This is the idea of R.U.R. by Čapek (which introduced the word “robot” to the world), as well as Isaac Asimov’s I, Robot stories. What we now call robots have gone in quite a different direction. …

An Overview of the State of Robotics Read More »

Chatbot Service Design for Beginners

[embedyt]https://youtu.be/d6vzPvBDU40[/embedyt] In spite of a variety of benefits, it’s unclear how chatbots can be made to work in a practical sense. In this article, we’ll find out principles and steps of chatbot service design, as well as some common mistakes when it comes to building these AI bots. What Is Chatbot Design? Understanding How Every …

Chatbot Service Design for Beginners Read More »

Top Chatbot Business Use Cases You Might Not Know (Part 2)

Our first installment of carefully selected chatbot business use cases has shown you how AI bots are transforming 12 large-scale core industries of the world, including E-commerce, public transportation, education, airlines, and so on. In this second part, we continue coming up with other 11 chatbot business use cases that deal with more personal aspects …

Top Chatbot Business Use Cases You Might Not Know (Part 2) Read More »

Top Chatbot Business Use Cases You Might Not Know (Part 1)

Although the term “Chatbot” is still a buzz word to many people, this revolutionary technology has already been considered “the next big thing” due to massive benefits it can bring to companies across various industries. In this article, we will discuss several chatbot use cases to solidify our claim that businesses should embrace chatbots. 1. …

Top Chatbot Business Use Cases You Might Not Know (Part 1) Read More »

Chatbots: a better customer experience

Chat-driven programs, used through instant messengers, called chatbots, are a viable solution to enhance the whole business. Chatbots automate customer service through artificial intelligence, leaving the company more time to concentrate on other key business areas. Significant benefits of the method are multiple-languages and good user experiences. There is a lot of good feedback from …

Chatbots: a better customer experience Read More »