The rapid growth in chatbot development has led to growth in the filing of patents. Some are from major companies, some from startups. Some represent major advances in the technology, while others might be easy targets for challenges. Many of them offer hints about the direction chatbots could take in the future. Some may have …
Recent and Upcoming Patents in the Chatbot Industry Read More »
The marketing world is abuzz with a new major debate, a split in techniques that will significantly differentiate companies that follow one path or another. Chatbot or App? In the modern world of reaching out to your customers through every available platform, this can seem like a crazy question at first. Of course, you want …
Should Your Brand Build a Chatbot Instead of an App? Read More »
Chatbots are drawing more attention in the businesses world. Business Insider predicts that about 80% of businesses will switch from traditional customer support channels to Chatbot by the end of 2020. So, being an early adopter of this advanced AI technology would give you a major advantage over your competitors. 1. What Is Chatbot? A …
