chatbot

businessman using new form of business technology

How Changes in Consumer Behavior in the 2010s Has Shaped the Business World

Tech /

“Today’s consumers are more enlightened and empowered than ever. And they are placing ever-greater demands on their retailers to either “get it right” or lose their business.”   – Kali Klena, IBM Global Retail Lead Today’s savvy consumers contrast sharply from yesterday’s shoppers. They are confident, industrious, and technologically astute, and expect businesses to exhibit …

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stack of old computer equipment transformed into a robot

A History of Chatbots

Tech /

Turing Test Are you familiar with the Turing Test? For the uninitiated, the Turing Test was developed by Alan Turing, the original computer nerd, in 1950. The idea is simple: for a machine to pass the Turing Test, it must exhibit intelligent behavior indistinguishable from that of a human being. The test is usually conceptualized …

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Say hello in different languages, fingers

Language Families and NLP

Tech /

Chatbots offer an opportunity to reach international audiences. The more languages one supports, the more customers it can reach. The variety of human languages makes this a challenge. If you’re reading this article, you’re presumably familiar with English and perhaps with some other European languages. Translating even between them can be difficult. When we consider …

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