Insights
How Eliza Chatbot works?
Eliza was one of the first chatbot implementations. Joseph Weizenbaum created it at MIT in the mid-1960s. The original version was in MAD-Slip, a list processing extension to the MAD programming language, but it has been ported to many languages. It’s best known in combination with the DOCTOR script, which simulates a psychotherapist. Weizenbaum’s original …
Measure NPS (Net Promoter Score) with Chatbots
A net promoter score (NPS) is a measurement of what percentage of your customers are loyal to your brand compared to what percentage will likely advise other potential customers to take their business elsewhere. An NPS is calculated with a 0–10 scale; customers are asked a question along the lines of: ‘how likely are you to …
Human-Machine Interface for Autonomous Vehicles
The rесеnt dеvеlорmеnt іn rеѕеаrсh аnd thе іnсіріеnt соmmеrсіаlіzаtіоn оf аutоmаtеd аnd аutоnоmоuѕ vеhісlеѕ ѕuggеѕtѕ a rеvоlutіоn соnсеrnіng humаn trаnѕроrtаtіоn for thе соmіng dесаdеѕ. If you were to соnѕіdеr a full-ѕсаlе trаnѕіtіоn frоm mаnuаllу drіvеn vеhісlеѕ tо аutоmаtеd vehicles as a rеvоlutіоn, оnе may аlѕо аrguе thаt thе аutоmаtеd vеhісlеѕ іn fасt ѕhоuld bе ѕееn …
Offer a Proactive chat service
Chat work best when actively targeting potential visitors through proactive services prompts. Effective chat sales are not unlike sales in physical stores. Better result yields by approaching in a customized way, depending on the context and situation of the visitor. Proactive chat service requires a decision about the trigger – who to target and when …
Copwriting for Chatbots
Chatbots must choose their wording carefully if they are to engage their users for longer periods of time. This is why copywriting and the distinct choices made in the way the bot works is so important. They must also be deployed in suitable ways for their audience. A chatbot is a programme that automatically responds …
What is Cognitive Computing
Definition of Cognitive Computing According to the Cognitive Computing Consortium, cognitive computing is designed to more closely mimic the problem-solving processes of the human brain. As a result, cognitive computing is able to handle problems that involve context and gray areas rather than adhering to strict rules. In particular, cognitive computers are adaptive, interactive, …
What is NLP / NLU
Natural language processing is the use of software to communicate in ordinary human languages, such as English and Chinese. It falls under the broad area of artificial intelligence. Computer pioneer Alan Turing believed that for a computer to “think,” it would have to be able to accept natural-language text. Many chatbots rely on NLP to …
How can a RPA bot help?
Robotic Process Automation (RPA) can help organizations in their digital transformation with the use of software that has artificial intelligence and machine learning capabilities. Industries across the board are reaping the benefits of RPA as they layer this technology on top of their IT infrastructure. RPA has many applications in varying fields. Human Resources Human Resources: RPA automates …
AIML Chatbots
History of AIML Artificial Intelligence Markup Language, or AIML, is an XML-based language used to program natural language software agents, such as chatbots. Richard Wallace originally developed AIML, which later formed the basis for ALICE or an extended version of Eliza. AIML and Alice are often available under a free or open-source license. In 2015, …
