messenger chatbot

schoolkids using chatbots for education

Chatbots In Education

Students everywhere carry their mobile phone with them. It contains everything they need and is their connection to the world. However, the ‘phone’ aspect of the device is fading away. Instead of making calls, many individuals would rather use instant messaging apps. This trend started a with the popularity of SMS and has only surged …

Chatbots In Education Read More »

Chatbots and Messaging in Africa

Chatbots are ready to deliver a major impact in Africa. Several economic factors work in their favor, and businesses and nonprofit organizations are already showing what they can accomplish. The next few years should see significant growth in use. Favorable economic factors Since 2016 Africa’s economy has been growing at a healthy pace. The World …

Chatbots and Messaging in Africa Read More »

Chatbot Service Design for Beginners

[embedyt]https://youtu.be/d6vzPvBDU40[/embedyt] In spite of a variety of benefits, its unclear how chatbots can be made to work in a practical sense. In this article, well find out principles and steps of chatbot service design, as well as some common mistakes when it comes to building these AI bots. What Is Chatbot Design? Understanding How Every …

Chatbot Service Design for Beginners Read More »

Top Chatbot Business Use Cases You Might Not Know (Part 2)

Our first installment of carefully selected chatbot business use cases has shown you how AI bots are transforming 12 large-scale core industries of the world, including E-commerce, public transportation, education, airlines, and so on. In this second part, we continue coming up with other 11 chatbot business use cases that deal with more personal aspects …

Top Chatbot Business Use Cases You Might Not Know (Part 2) Read More »

Top Chatbot Business Use Cases You Might Not Know (Part 1)

Although the term Chatbot is still a buzz word to many people, this revolutionary technology has already been considered the next big thing due to massive benefits it can bring to companies across various industries. In this article, we will discuss several chatbot use cases to solidify our claim that businesses should embrace chatbots. 1. …

Top Chatbot Business Use Cases You Might Not Know (Part 1) Read More »

Chatbots: a better customer experience

Chat-driven programs, used through instant messengers, called chatbots, are a viable solution to enhance the whole business. Chatbots automate customer service through artificial intelligence, leaving the company more time to concentrate on other key business areas. Significant benefits of the method are multiple-languages and good user experiences. There is a lot of good feedback from …

Chatbots: a better customer experience Read More »